What a kitchen display changes during the lunch rush

During the lunch rush, the problem is rarely the cooking. It is knowing what to cook next. A kitchen display puts every order on one screen, so nobody has to hunt for a ticket.

Orders arrive on their own

When a customer places an order on your website, it shows up on the Kitchen Display straight away, with the items, the customizations and any notes. There is nothing to print and nothing to re-type.

Everyone sees the same thing

The person on the grill and the person at the counter look at the same list. That cuts the shouting across the kitchen and the "which one was mine" at the pickup shelf.

Move orders along

Your team marks an order as preparing and then as ready. Customers see the status of their own order, so fewer people walk up to ask. The orders list in the portal shows the same statuses.

• Mark orders ready as soon as they are bagged.
• Keep the screen where the cooks can see it without turning around.
• Agree on one person who watches for new orders in the busy hours.

Use notes and customizations well

Customizations print on the order the way the customer chose them, such as the milk or a no-onions request. That is why it helps to set up options on your menu in a tidy way, so the choice is clear on the screen.

Review how it went

After a week, ask the team what slowed them down. Often it is a missing option or a confusing item name, and both are quick to fix in your menu.